Handmade in St Albans, Hertfordshire, UK

WORKSHOP BOOKING POLICY

TERMS & CONDITIONS


Please read these booking terms and conditions carefully. By booking a workshop you agree to these booking terms and conditions. 

 

To Book:
There are three options to book a Workshop at EsD Jewellery:

  1. Buy a Voucher

  2. Book Online

  3. Book by Email

 

Buy a Voucher

  • When you purchase a Voucher, you pay and agree to attend a Workshop at a date to be arranged. 

  • Vouchers are valid for 12-months from the date of issue. 

 

Book Online

  • When you Book Online you are able to book available dates and times in the Workshop calendar. 

  • This can be booked as a new booking, or using an existing Voucher. 

  • If you are making a new booking you will need to pay at checkout as part of the online booking process. 

  • If you are booking using a Voucher please enter ‘manual payment’ and include your voucher code in the notes field at checkout. I will reconcile the booking with your voucher and contact you to confirm this. 


Book in Person

  • Please email me at info@esdjewellery.co.uk to make a Booking enquiry. 

  • Once a Booking has been agreed, payment will be requested and your booking confirmed by email. 


Validity

  • Vouchers and Online Bookings are valid for 12-months from the date or order. 

  • Bookings can be changed during this time period following the re-scheduling terms and conditions.
     

Re-Scheduling

  • To re-schedule a booking, notification must be received in writing by sending an email to info@esdjewellery.co.uk giving a minimum of 7-days’ notice

  • If you fail to give 7-days written notice, you will be unable to re-book unless we have agreed otherwise.  

 

Transfer

  • Transfer to an alternative Workshop should be requested in email at least 14-days before the Workshop start date.

  • Transfer of Bookings to other parties is allowed as long as those parties agree to the Workshop Health & Safety Policy associated with attendance of a Workshop. Details of the transferee's name and address must be provided by email at least 2-days prior to attendance.

  • Transfer of Workshop Vouchers is not permitted for the purchase of other goods or services from EsD Jewellery.

 

Cancellation

  • If you wish to cancel your booking entirely you can do so within 14-days of purchase in line with distance selling regulations. This does not affect your statutory rights.

  • Cancellation requests after this date will not be considered but Vouchers can be transferred to other parties (see above).

  • If you fail to attend a Workshop no refund will be given.

  • If a Workshop is cancelled or postponed for reasons for which I am responsible, I will make every reasonable effort to reschedule the Workshop in line with your schedule; including offering new dates not available on the Booking Calendar.

  • Please note that failure to adhere to Safety rules when attending a Workshop will result in the booking being terminated. Please see the Workshop Health & Safety Policy for further information.

 

Warranties

  • I warrant that the services provided under these booking terms will be provided with reasonable skill and care.

 

You warrant that:

  • You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these booking terms.

  • The information provided in or in connection with your booking is accurate and complete.

  • You will be able to attend the event at the time booked.

  • You will comply with the Workshop Health & Safety Policy  whilst attending a Workshop.

  • You are at least 16 years of age.

  • Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the booking terms.