Handmade in St Albans, Hertfordshire, UK

WORKSHOP BOOKING POLICY

TERMS & CONDITIONS

Please read these booking terms and conditions carefully. By booking a workshop you agree to these booking terms and conditions.

To Book:
There are three options to book a Workshop at EsD Jewellery:

Buy a Voucher

When you purchase a Voucher, you pay and agree to attend a Workshop at a date to be arranged.
Vouchers are valid for 12-months from the date of issue.

Book Online

When you Book Online you are able to book available dates and times in the Workshop calendar.
This can be booked as a new booking, or using an existing Voucher.
If you are making a new booking you will need to pay at checkout as part of the online booking process.
If you are booking using a Voucher please enter ‘manual payment’ and include your voucher code in the notes field at checkout. I will reconcile the booking with your voucher and contact you to confirm this.

Book in Person

Please email me at info@esdjewellery.co.uk to make a Booking enquiry.
Once a Booking has been agreed, payment will be requested and your booking confirmed by email.

Validity

Vouchers and Online Bookings are valid for 12-months from the date or order.
Bookings can be changed during this time period following the re-scheduling terms and conditions.

Re-Scheduling

To re-schedule a booking, notification must be received in writing by sending an email to info@esdjewellery.co.uk giving a minimum of 7-days’ notice.
If you fail to give 7-days written notice, you will be unable to re-book unless we have agreed otherwise.

Transfer

Transfer to an alternative Workshop should be requested in email at least 14-days before the Workshop start date.
Transfer of Bookings to other parties is allowed as long as those parties agree to the Workshop Health & Safety Policy associated with attendance of a Workshop. Details of the transferee's name and address must be provided by email at least 2-days prior to attendance.
Transfer of Workshop Vouchers is not permitted for the purchase of other goods or services from EsD Jewellery.

Cancellation

If you wish to cancel your booking entirely you can do so within 14-days of purchase in line with distance selling regulations. This does not affect your statutory rights.
Cancellation requests after this date will not be considered but Vouchers can be transferred to other parties (see above).
If you fail to attend a Workshop no refund will be given.
If a Workshop is cancelled or postponed for reasons for which I am responsible, I will make every reasonable effort to reschedule the Workshop in line with your schedule; including offering new dates not available on the Booking Calendar.
Please note that failure to adhere to Safety rules when attending a Workshop will result in the booking being terminated. Please see the Workshop Health & Safety Policy for further information.

Warranties

I warrant that the services provided under these booking terms will be provided with reasonable skill and care.

You warrant that:

You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these booking terms.
The information provided in or in connection with your booking is accurate and complete.
You will be able to attend the event at the time booked.
You will comply with the Workshop Health & Safety Policy whilst attending a Workshop.
You are at least 16 years of age.
Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the booking terms.