Handmade in St Albans, Hertfordshire, UK
WORKSHOP BOOKING POLICY

TERMS & CONDITIONS
Please read these booking terms and conditions carefully. By booking a workshop you agree to these booking terms and conditions.
To Book:
There are three options to book a Workshop at EsD Jewellery:
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Buy a Voucher
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Book Online
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Book by Email
Buy a Voucher
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When you purchase a Voucher, you pay and agree to attend a Workshop at a date to be arranged.
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Vouchers are valid for 12-months from the date of issue.
Book Online
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When you Book Online you are able to book available dates and times in the Workshop calendar.
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This can be booked as a new booking, or using an existing Voucher.
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If you are making a new booking you will need to pay at checkout as part of the online booking process.
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If you are booking using a Voucher please enter ‘manual payment’ and include your voucher code in the notes field at checkout. I will reconcile the booking with your voucher and contact you to confirm this.
Book in Person
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Please email me at info@esdjewellery.co.uk to make a Booking enquiry.
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Once a Booking has been agreed, payment will be requested and your booking confirmed by email.
Validity
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Vouchers and Online Bookings are valid for 12-months from the date or order.
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Bookings can be changed during this time period following the re-scheduling terms and conditions.
Re-Scheduling
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To re-schedule a booking, notification must be received in writing by sending an email to info@esdjewellery.co.uk giving a minimum of 7-days’ notice.
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If you fail to give 7-days written notice, you will be unable to re-book unless we have agreed otherwise.
Transfer
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Transfer to an alternative Workshop should be requested in email at least 14-days before the Workshop start date.
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Transfer of Bookings to other parties is allowed as long as those parties agree to the Workshop Health & Safety Policy associated with attendance of a Workshop. Details of the transferee's name and address must be provided by email at least 2-days prior to attendance.
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Transfer of Workshop Vouchers is not permitted for the purchase of other goods or services from EsD Jewellery.
Cancellation
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If you wish to cancel your booking entirely you can do so within 14-days of purchase in line with distance selling regulations. This does not affect your statutory rights.
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Cancellation requests after this date will not be considered but Vouchers can be transferred to other parties (see above).
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If you fail to attend a Workshop no refund will be given.
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If a Workshop is cancelled or postponed for reasons for which I am responsible, I will make every reasonable effort to reschedule the Workshop in line with your schedule; including offering new dates not available on the Booking Calendar.
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Please note that failure to adhere to Safety rules when attending a Workshop will result in the booking being terminated. Please see the Workshop Health & Safety Policy for further information.
Warranties
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I warrant that the services provided under these booking terms will be provided with reasonable skill and care.
You warrant that:
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You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these booking terms.
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The information provided in or in connection with your booking is accurate and complete.
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You will be able to attend the event at the time booked.
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You will comply with the Workshop Health & Safety Policy whilst attending a Workshop.
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You are at least 16 years of age.
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Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the booking terms.